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FAQs

The questionspeople actually ask.

Most people get an intake appointment within 72 hours of contacting us. If you are in crisis, say so when you call and we will prioritise the slot.

We accept Medicare, Medicaid, Tricare, Molina, United Healthcare, Community Health Choice, Texas Children Health Plan and several others. We verify your benefits before the first visit so you know the cost in advance.

The first session is an assessment, not treatment. A clinician asks about what brought you in, your history, and what you want to be different. You leave with a plan and a next appointment.

Yes. Therapy and most psychiatric follow-ups can be delivered by secure video anywhere in Texas. Some assessments need to happen in person.

Yes. We work with children, adolescents and their families, including play-based work for younger children and parent coaching alongside individual sessions.

Use the referral form on this site, or fax the referral to 832-462-6477. Referrals are triaged the day they arrive and you receive confirmation once the patient is booked.

Yes, with the legal exceptions every clinician works under: risk of serious harm to you or someone else, and abuse of a child or vulnerable adult. Your clinician will explain these in the first session.

Our psychiatric providers and counsellors work in the same team and share one record, so you do not need a separate referral or a second intake.

The first step

One call, andthe waiting ends.

Tell us what is going on. We will check your benefits, match you to a clinician and give you an appointment, usually within 72 hours.

In immediate danger? Call 911. For free, confidential crisis support in the US at any hour, call or text 988.